Contact the desk

The test desk reads every message. Corrections are answered first.

Email

Write to desk@feltgrade.com. Put the review's title in the subject line if your message is about a specific site.

Corrections

If a fact in a review is wrong (a bonus term, a withdrawal time, a licence number), tell us what it should say and where you found it. When we change a published review we add a correction note to the page.

Disputes with a casino

We cannot settle a dispute between you and an operator, and we never ask for your account details. Start with the operator's complaints process; if that fails, take it to the regulator that licenses the site, which every review names.

Operators

Operators can send corrections to facts in the same way. We do not accept payment for reviews, scores or placement in the rankings.